FAQs

Crown palace shop is a multivendor online store offering a wide range of quality products — from home essentials and electronics to lifestyle accessories — all delivered conveniently across the UAE and beyond.

Simply browse our products, add your desired items to the cart, and proceed to checkout. Enter your shipping details and select your preferred payment method to confirm your order.

We accept major credit and debit cards, bank transfers, and cash-on-delivery (COD) for select areas. International customers can pay using secure online payment gateways.

Orders within the UAE usually arrive within 2–5 business days. International deliveries take between 7–14 business days, depending on your location and customs clearance.

Once your order is shipped, you will receive a confirmation email or SMS containing your tracking number. You can also track it through your crownpalaceshop account.

Yes! If your item is defective, damaged, or incorrect, you can request a return within 7 days of delivery. Items must be unused, in original packaging, and with all tags attached.

You can reach our support team at contact@crownpalaceshop.com or call +971 55 135 7075. We’re happy to help with orders, returns, or general inquiries.

Yes, crownpalaceshop delivers to many countries around the world. International shipping fees and delivery times depend on your region and will be shown at checkout.

Absolutely. We use advanced encryption and work only with trusted payment gateways to ensure your payment details remain private and secure.